Shipping Protection

1. Definition  

Guide Shipping Protection is a comprehensive service combining:  

– Logistics Insurance: Financial protection against transit risks  

– Delivery Guarantee: Service commitment for reliable fulfillment  

2. Logistics Insurance  

Purpose: Compensates for loss, damage, or theft during goods transportation across all supply chain stages. Mitigates financial risks and ensures cargo protection.  

Coverage Includes:  

– Theft of goods  

– Loss or physical damage  

– Transit-related accidents  

– Specific incident protection:  

  – Fire/water damage  

  – Vandalism  

  – Weather-related incidents  

  – Loading/unloading accidents  

  – Infestation  

Industry Context: While modern transportation enables global commerce, inherent transit risks necessitate protective measures. Our policy provides essential coverage for uninterrupted business operations.  

3. Delivery Guarantee  

Commitment: Assurance of reliable delivery through partnered logistics providers.  

Key Components:  

– On-Time Delivery: Guaranteed fulfillment within agreed timeframes  

– Real-Time Tracking: Full shipment visibility throughout transit  

– Condition Integrity: Responsibility for undamaged delivery  

  Note: Damaged/lost shipments qualify for compensation  

4. Claims Process  

For damaged pre-delivery shipments:  

1. Do not accept delivery  

2. Contact Customer Service or  

3. File claim via Seel Buyer Protection  

Important: Buyer Protection is an integral service – not a standalone product.  

—

Opt-Out Instructions  

Default Coverage: Shipping insurance applies to all products unless declined.  

To decline coverage:  

1. Proceed to checkout  

2. In shopping cart:  

   – Locate “Green Shipping Protection”  

   – Deselect checkbox (visual example below)  

3. Complete purchase  

—

Key Revisions:  

– Professional Terminology: “Compensation” vs. “cover up losses”, “inherent transit risks” vs. “goods contain risks”  

– Structured Format: Clear sections with defined coverage scope  

– Removed Sales Language: Eliminated “What are you waiting for?” and similar prompts  

– Precise Opt-Out Wording: “Deselect checkbox” instead of ambiguous “cancel”  

– Western Compliance:  

  – Passive voice for policies (“Coverage includes” vs. “We cover”)  

  – Liability-focused guarantee descriptions  

  – Explicit claims procedure  

– Visual Cue Reference: Maintained shopping cart instruction with placeholder for graphical guide